Emergency Planning for EMS

First responders face increased risk of stress and mental health issues. Optima EP offers two International Critical Incident Stress Foundation courses that teach you how to recognize warning signs and use healthy coping strategies.

Raise awareness and give back to your response community.


Training Offerings for EMS


Assisting Individuals in Crisis, a CISM-Approved Instructor Course

Crisis intervention is NOT psychotherapy; it is a specialized acute emergency mental health intervention that requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called "emotional first aid".

  • Teaches participants the fundamentals of and a specific protocol for individual crisis intervention
  • Designed for anyone who desires to increase their knowledge of individual (one-on-one) crisis intervention techniques in the fields of business and industry, crisis intervention, disaster response, education, emergency services, employee assistance, healthcare, homeland security, mental health, military, spiritual care, and traumatic stress

This is a two-day International Critical Incident Stress Foundation course taught by Aimee.

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Group Crisis Intervention, a CISM-Approved Instructor Course

  • Presents the core elements of a comprehensive, systematic, and multi-component crisis intervention curriculum
  • Prepare participants to understand a wide range of crisis intervention services

This training outlines the fundamentals of Critical Incident Stress Management (CISM), and participants will leave with the knowledge and tools to provide several group crisis interventions.

This is a two-day International Critical Incident Stress Foundation course taught by Aimee.

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Succession Planning

The top businesses begin planning for succession well before a notice of retirement or letter of resignation is on their doorstep. Your staff are your most valuable asset, and not capturing the institutional knowledge of key staff who leave your agency can cost your business thousands in re-training, orientation, and lowered productivity. Let our team assist with developing a simple succession plan with tools that actually work!

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Ethics Planning

Is your agency founded on a core of ethics? How do you know? In alignment with health equity, do you follow a process for making decisions that are ethics-based? How do you handle complaints from your customers? Are they reviewed in a standardized way through an ethics lens? Let our team assist you in developing an ethics plan that will complement your health equity plan, ensuring your agency is built on a foundation of ethical practices and principles.

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I attended a two-day Group Crisis Intervention Course with Aimee Wollman Nesseth. She has earned my highest respect and endorsement. She expertly packaged and delivered her wealth of knowledge, skills, and expertise into a learning experience that empowered me to serve my law enforcement community with more confidence and deepened capacity.

Catherine Finger
Chaplain (IFOC) for the Baraboo Police Department & Owner of Loving the Leading